24/7 emergency line
Sparking, a burning smell, a breaker that won't stay on, power out in part of the house. Call and a licensed electrician answers, not voicemail. Then read the safety steps before you touch anything.
Do this right now, before you keep reading
Cut power at the breaker, if you can reach the panel safely.
Flip the breaker for the affected circuit off, or the main breaker if you're not sure which one. This stops the fault from generating more heat while you wait.
Do not touch anything wet, or anything near water, that could be live.
Water conducts electricity. If there's flooding, standing water, or dampness anywhere near the problem, stay clear and cut power from a dry, safe location instead of reaching through or near it.
Do not spray water on anything electrical, even if you see smoke.
Water on live equipment can electrocute you or make an electrical fire worse. If there's an actual fire, get out and call 911 - do not fight it yourself.
Keep everyone, especially kids and pets, away from the area.
A hot outlet, a sparking panel, or exposed wiring stays dangerous even with the breaker off, since the issue may be upstream of that breaker. Treat the whole area as off-limits until we've assessed it.
Call (647) 872-9954.
A live person answers and triages the call with you: what you're seeing, hearing, or smelling, whether anyone's at risk, and whether it's safe to isolate at the breaker. We dispatch based on what you tell us.
The one decision that actually matters
Evacuate and do not re-enter. Do not fight an electrical fire with water. Once the fire department clears the scene, call us to assess damage and restore safe power.
When in doubt, call 911 first. It is always better to have the fire department arrive to a false alarm than to delay when fire is possible.
What we find on these calls
What we actually respond to
Partial power outage - one circuit or zone dead while the rest of the house works
Points to a specific fault (breaker, connection, or circuit) rather than a utility-side problem.
Complete power loss after a storm or surge
Could be a tripped main, a damaged service entrance, or utility-side - we help you figure out which on the call.
A tripped main breaker that will not reset
Usually points to a short circuit or a failing breaker somewhere on the system.
Sparking or arcing at outlets, switches, or the panel
Arcing inside an outlet can ignite the wire insulation inside the wall - this needs same-visit attention.
Electrical damage after flooding or water intrusion
Water and live electrical components are a shock and fire risk together, and the damage often isn't visible from outside a panel or outlet.
Post-renovation exposed wiring
Wiring left exposed or unterminated after construction work is a live hazard until it's properly closed out.
Generator hookup or transfer switch failures
A miswired or failing transfer switch can backfeed the utility line - dangerous for utility crews working to restore power, not just for your home.
Scary-looking, usually not urgent
A brief spark when you plug something in
That's usually just the circuit completing - normal. Prolonged sparking, large sparks, or sparking with nothing being plugged in is different and worth a same-day call.
A breaker that trips once when too much is running on one circuit
That's the breaker doing its job. A breaker that trips immediately every time you reset it, or trips with nothing plugged in, or feels warm, is a warning sign worth calling about same-day.
A neighbourhood-wide power outage
If your neighbours are also dark, that's a utility issue - Alectra or your local utility - not something an electrician can fix. If only your house is affected while neighbours have power, that points to something internal and it's our territory.
Not sure which category you're in? Call anyway. That's what the triage call is for.
No mystery process
No mystery process. Here's exactly what happens between the moment you call and the moment your home is safe again.
Call (647) 872-9954. We ask what you're seeing, hearing, or smelling, whether anyone's at risk, and whether you can safely isolate the problem at the breaker. This call decides how we dispatch.
A licensed electrician is dispatched with fault-finding tools - clamp meter, outlet tester, thermal imaging for heat anomalies inside panels and walls. Response times vary by location and current call volume; Brampton and Mississauga see the fastest response.
On arrival, step one is always isolating the fault and confirming the rest of the house is stable - not starting repairs. We give you a clear picture of what happened before anything else.
We diagnose the actual cause with proper tools, not guesswork, explain what failed and why, and give you a written price before any repair work begins. No repair starts without your approval.
We complete the repair and test the circuit before leaving. Every emergency repair is documented and, where Ontario code requires it, submitted for ESA inspection so your insurance file stays protected.
Not hypotheticals
These are real calls we've handled in the GTA - not hypotheticals. Details are as reported at the time.
Bramalea, Brampton
9 PM
Burning smell from the wall behind the dryer
Arrived within two hours, traced the smell to an overloaded 30-amp circuit feeding both the dryer and a nearby outlet, and found scorching on the wire insulation inside the wall. We isolated the circuit, completed a full assessment, and scheduled a same-day repair the following morning. No fire started, but it was closer than they realized.
Near Malton, Mississauga
Saturday afternoon
Power out to half the home after a thunderstorm
The main breaker hadn't tripped - only certain rooms were dark. We confirmed a service entrance issue on the utility side and walked the homeowner through contacting Alectra to dispatch a line crew.
Brampton
Sunday evening
Main breaker tripping within seconds of every reset
Found a dead short caused by a failed double-pole breaker. We replaced the breaker, verified every circuit it served, and restored full power before midnight.
Georgetown
Winter cold snap
Outlets failing throughout the home
Tracing the fault led to a loose neutral connection at the panel that had been slowly degrading under heavy winter heating loads. We secured the connection and tested voltage across all circuits before leaving.
Money, straight up
Emergency electrical work is priced differently than scheduled work - after-hours dispatch, urgency, and the diagnostic component are all factored in. We give you a clear price before starting any repair. We don't quote over the phone without seeing the problem, because those numbers would be meaningless. What we can tell you: we don't pad emergency bills, and we explain every line item.
Common questions
ESA/ECRA Licensed Electrical Contractor #7014710
Call. A licensed electrician answers 24/7, day or night, and triages the call with you before anyone is dispatched.